Answers to common operational queries.

- Do you work with clients internationally?

Absolutely. AICO is a borderless, digital-first agency. While our headquarters are in Tashkent, our infrastructure is designed for global collaboration. We utilize asynchronous communication tools and scheduled "Deep Work" sprints to ensure time zones never hinder progress.

- How quickly can you start my project?

Immediate mobilization. Once your Total Investment is processed via our Order Summary, our team receives an automated deployment signal. We typically schedule the "Project Kick-off" within 48 hours of payment confirmation.

- Why do you require 100% upfront payment?

Focus and speed. By handling administrative details upfront, we eliminate invoicing delays and "stop-start" momentum. This allows our engineers and strategists to dedicate 100% of their energy to building your solution from Day One, rather than chasing paperwork.

- What is your refund or cancellation policy?

We operate with a strict but fair 24-hour cancellation window. If you change your mind within 24 hours of booking (and before work commences), we issue a full refund. After this window, resources are allocated, and standard cancellation fees apply. See our Refund Policy for full details.

- I don't see exactly what I need in the "Services" list.

Our listed solutions (Spark, Architect, Visionary) cover 80% of business needs. For the other 20%—bespoke AI integration or complex enterprise architecture—please use the contact form below to request a Custom Scope. We will analyze your requirements and issue a tailored proposal.

- Do you offer post-launch support?

Yes. We believe in long-term optimization, not just "launch and leave." All Architect and Visionary packages include a defined period of hyper-care support. Extended maintenance and AI-tuning packages are available for ongoing partnership.